Cart 0

Customer Service

User Guide

Here are some suggested recommendations to keep your laptop protected with Drytop™. Keep the DryTop™ tabs inserted into their respective I/O ports when the ports are not in use.

When removing DryTop™ for cleaning, first remove the I/O tabs from their respective ports to prevent tearing the tabs. Rinse the DryTop™ with water and allow to dry completely before reinstalling.

If some liquid spills on the DryTop™, don’t panic! Simply take an absorbent material and dab away the moisture while keeping the laptop laying flat so that the liquid travels towards the ventilation openings. Once the issue is under control, remove the DryTop™ and rinse away any residue with cool water and allow to completely dry before reinstalling.

Drytop Return Policy

If for any reason you are not completely satisfied with our product, you can return your item within 30 days of purchase.  Any item returned for a refund must be sent in its original packaging. When returning an item for a refund, first contact us via email at return@getdrytop.com.  Add the word “RETURNS” in all caps in the subject line of the email message. Include your name, address, and order number and we will respond within 2-3 business days with a “Return Materials Authorization” (RMA) number. Place the RMA number on the package and send it to PO Box 177, 2945 Emmorton Rd., Abingdon MD 21009.

 

Shipping charges for returns are not refundable. We will not accept any returns if the product shows signs of misuse, neglect, or alterations. After we receive the returned item, please allow 7-10 business days for processing. Refunds will only be credited back to the original purchasing method used in the transaction. We will process your return as soon as possible. Please allow a complete billing cycle for the credit to appear on your billing statement.

Terms and Conditions

Agreement between User and www.purple4s.com

 

Welcome to www.purple4s.com. The www.purple4s.com website (the “Site”) is comprised of various web pages operated by Purple4s LLC™ (“Purple4s”). www.purple4s.com  is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.purple4s.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Disclaimer

Our aim is to protect your device from common liquid spills and debris but, it is fallible. Drytop™ does not protect laptop ventilation areas where liquid spills and debris can enter. This area is unprotected by design. Therefore, be careful to prevent liquids from entering this area.

Purple4s LLC™ does not warrant laptop overheating damage due to use of DryTop™. Be careful when exposing DryTop™ to harsh chemicals.When removing DryTop™ from your MacBook,  make certain all tabs are removed from their I/O ports. Otherwise, this could lead to a rip or tear of the DryTop™. It is recommended that only water is used to clean DryTop™. Be sure DryTop™ is completely dry before reinstalling. Purple4s LLC does not warrant laptop overheating or liquid damage that occurs with use of DryTop™.

Privacy Policy

When you make a purchase from this site, request to receive our electronic newsletters, participate in our message boards or forums, write a review, submit a warranty claim, and/or participate in polls, surveys, or contests, we may collect information from you, including your name, email address, phone number, mailing address, payment information, and social media handles. If you purchase DryTop™ from this site for another party, we may collect information from you about the other party, including the other party’s name and mailing address. We will only use this information for the specific purpose for which it is provided. If you believe that a third party has provided us with your personal information and you no longer wish us to possess your information, you may request deletion of your information by emailing us at contact@getdrytop.com

Children Under Thirteen

Purple4s LLC™ does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.purple4s.com only with permission of a parent or legal guardian.

Links to Third Party Sites/Third Party Services

www.purple4s.com  may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Purple4s LLC™.  Purple4s LLC™ is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Purple4s LLC™ is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Purple4s™ of the site or any association with its operators.

 

Certain services made available via www.purple4s.com  are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.purple4s.com  domain, you hereby acknowledge and consent that Purple4s LLC™ may share such information and data with any third party with whom Purple4s LLC™ has a contractual relationship to provide the requested product, service or functionality on behalf of www.purple4s.com  users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.purple4s.com  strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Purple4s LLC ™ that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Purple4s LLC™ or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Purple4s LLC™ content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Purple4s LLC™ and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Purple4s or our licensors except as expressly authorized by these Terms.

Party Accounts

You will be able to connect your Purple4s LLC™ account to third party accounts. By connecting your Purple4s LLC™ account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by Purple4s LLC™ from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Purple4s LLC™ Content accessed through www.purple4s.com  in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Purple4s LLC™, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Purple4s LLC™ reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Purple4s™ in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Purple4s agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PURPLE4S LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

PURPLE4S LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. PURPLE4S LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PURPLE4S LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF PURPLE4S LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Purple4s LLC™ reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Maryland and you hereby consent to the exclusive jurisdiction and venue of courts in Maryland in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Purple4s LLC™ as a result of this agreement or use of the Site. Purple4s LLC™ performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Purple4s LLC™ right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Purple4s with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Purple4s LLC™ with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Purple4s LLC™ with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Purple4s LLC™ reserves the right, in its sole discretion, to change the Terms under which www.purple4s.com  is offered. The most current version of the Terms will supersede all previous versions. Purple4s LLC™ encourages you to periodically review the Terms to stay informed of our updates.

Purple4s LLC™ 2017, All Rights Reserved

  • Facebook
  • Twitter
  • Instagram
paypal-payments